Cancellation Policy:
You may cancel your order before it undergoes processing. Once processed, we cannot entertain cancellation requests.

Returns & Exchanges Policy:

1. Our policy entails no returns, exchanges, or refunds, except in cases where the received goods differ from your order on our website or are defective or damaged.

2. Customized orders or those with applied discount codes are ineligible for return, refund, or chargeback.

3. We offer exchanges for products differing from your order on our website, or if they are defective or damaged, within 24 hours of receiving the goods. The exchange will be in the form of Store Credit, processed within 24 hours.

4. If the desired product or size is unavailable, you'll receive a voucher or store credit.

5. Notify us within 48 hours of receiving the item to qualify for an exchange. Inform our customer services before returning the article.

6. Return goods via courier to the designated address. Choose from approved courier service companies listed below and share tracking details within 2 working days of dispatch.

7. Approved Courier Services: TCS, M&P, LEOPARDS, CALL COURIER, BLUE EX, TRAX.

8. Returned goods must be in a resalable condition.

9. Shipping costs are non-refundable. Store credit won't include shipping costs.

Shipping:

1. Domestic shipping:

a. We use reputable courier companies like TCS for deliveries within Pakistan.

b. Deliveries will be made to the address provided during order placement within the mentioned timeline on the product page. Delays due to events beyond our control are not our liability.

2. International shipping:

a. Deliveries outside Pakistan are handled by reputable courier companies like DHL.

b. Deliveries will be made to the address provided during order placement within the mentioned timeline on the product page. However, external factors may cause delays, for which we are not liable.

c. Customs, duties, or taxes may be applicable upon receipt of goods shipped from Pakistan.